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1 JANUARY 2022

At Ten Fingers, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you interact with our website, services, and products. Please read this policy carefully to understand our practices regarding your personal data.

(1) Information We Collect 

(1.1) Personal Information: We may collect personal information, such as your name, contact details, email address, and billing information, when you place an order, register an account, or contact us for inquiries.
(1.2) Website Usage Information: When you visit our website, we may collect certain information about your usage, such as your IP address, browser type, operating system, and browsing activity. We use this information to analyze trends, administer the website, and improve user experience.
(1.3) Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your preferences for these technologies through your browser settings.

(2) Use of Information

(2.1) Provide Services: We use your personal information to process your orders, fulfill your requests, and provide customer support. This includes shipping products, responding to inquiries, and communicating with you about your orders.
(2.2) Marketing and Communications: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of receiving marketing communications at any time.
(2.3) Legal Obligations: We may process your personal information to comply with applicable laws, regulations, or legal proceedings, and to protect our rights, privacy, safety, and property, as well as that of our customers and employees.

(3) Sharing of Information

(3.1) Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
(3.2) Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and ensure the protection of your information.
(3.3) Legal Requirements: We may disclose your information if required by law, governmental authority, or to protect our rights, safety, or property.

(4) Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We employ industry-standard security practices, such as encryption, firewalls, and regular system monitoring, to safeguard your data.

(5) Your Rights and Choices

You have the right to access, update, and delete your personal information held by us, subject to any legal requirements. You can manage your communication preferences and opt-out of marketing communications through the provided mechanisms.

(6) Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect or solicit personal information from individuals under 16 years of age. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.

(7) Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website. We encourage you to review the policy periodically to stay informed about how we handle your information.

(8) Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Ten Fingers Factory and Design

Address: 287/35-38 Surawong Road,

Suriyawong, Bangrak, Bangkok, Thailand 10500

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