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HOW TO USE THE TICKET SYSTEM
ON DISCORD - TEN FINGERS

For Sick Leave

Please report your sick leave directly in the #general channel.
Kindly include:
Your name
Date(s) of sick leave
Brief description of your symptoms (if possible)

For Personal Leave or
Submitting Complaints

Click the "🎫 Create Ticket" button to open a private ticket.
Once the ticket channel is created, please provide the following information:
- Your name
- Department or role
- Reason for leave or details of the complaint/suggestion
- Requested leave dates (if applicable)
A team member will review your request and respond promptly.

STEP-BY-STEP GUIDE

1. VISIT THIS CHANNEL
#สร้างฟอร์มลากิจ-ร้องเรียน

2. YOU WILL SEE TICKETS V.2'S POST
CLICK "OPEN A TICKET"

3. A NEW CHANNEL WILL BE AUTOMATICALLY
CREATED UNDER แจ้งลา/ร้องเรียน CATEGORY.

IN THIS CASE, IT IS "TICKET-2"

4. CLICK THE NEW CHANNEL

IN THIS CHANNEL, THE CONTENT IS PRIVATE; ONLY YOU AND ADMIN CAN SEE THE MESSAGE

PLEASE WRITE YOUR INFORMATION ABOUT YOUR PERSONAL LEAVE / COMPLAINTS

ADMIN WILL GET BACK TO YOU FOR THE CASE.

AND WAIT FOR CEO'S APPROVAL

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